Italian - Italy English (United Kingdom)
  • Decrease font size
  • Default font size
  • Increase font size
JOHall

Communication as a tool for growth and customer loyalty

JOHall

Have a Customer Relationship Management means acquiring a considerable competitive advantage in an economic scenario, where the difference lies in the perceived quality of service.

A good CRM, after a careful analysis of the customer needs, should be customised with flexible tools and updatable platforms.

The proposed solutions are affordable to the general public; they can be used also by companies or public administrations. In addition, JOHall can be integrated with other solutions for the creation of a complete suite customer oriented.

 

Having a proper management of all communication tools can help you to:

  • Retain existing customers
  • Acquire new information generated by using JOHall
  • Do not miss the knowledge gained about customers
  • Combine marketing, sales and after sales support, thanks to the use of trouble ticket, creating a total overview of the customer
What is JOHall?

  • JOHall is the unrivalled solution though by HT for an easy and unified management of all the communications with customers and suppliers. JOHall is much more than a CRM, it is a tool that in a quickly way can lead to a reduction of your business costs increasing the efficiency in the communication management with customers and suppliers. Once, it was accessible only to large firms, now, it can reach also the small and medium enterprises.
  • JOHall was designed to combine into a single interface all the information coming from different business areas (administrative, technical and commercial), to build a real-time global view of each customer and supplier. This allows those who interface with customers and suppliers to make quick decisions and reliable, leaving traces of any activity carried out and thus overcoming the problem of company turnover. Thanks to JOHall the information does not belong to a single human resource, but to the company as a whole.
  • In other words, JOHall, per come è concepito, unisce in un'unica interfaccia tutte le informazioni provenienti anche da ambiti aziendali diversi (amministrativo, tecnico, commerciale), per costruire in tempo reale una visione globale di ciascun Cliente e Fornitore. Ciò consente a chi si interfaccia con Clienti e Fornitori di prendere decisioni rapide e attendibili di ogni tipo, lasciando traccia di ogni attività espletata e superando così anche il problema del turnover aziendale, perché ogni informazione non è posseduta dalla singola risorsa umana, ma condivisa.
  • In altre parole, JOHall is not only an application, but a philosophy of work that improves customer satisfaction helping to maximize your revenues. You won’t need anymore technical assistance for each computer, but all the activities will be managed online. JOHall is a very powerful tool improving your business performance.

Further information